BACKGROUND

We understand that hotel rooms possess unique attributes and features that are not effectively showcased or sold online. The hospitality sector has relied on outdated legacy systems for inventory and pricing management, without questioning their practices. As a result, hotels and tourist destinations struggle to provide personalized options for online bookings, despite the emergence of new solutions that fail to integrate with other systems due to the absence of open APIs.

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We firmly believe that unless hotels revise how they categorize and manage their room inventory, true personalization and overcoming industry challenges will remain unattainable. Our approach enables hotels to create a distinctive retail experience that cannot be compared to third-party distribution platforms. We make it possible for independent hotels to scale their uniqueness, offering an exclusive experience that gives bookers a compelling reason to become loyal and book directly through their website!

IDLE ROOM ASSETS & COMMODITIZATION

Hotels often have various room assets and features that remain hidden during the booking process, even though guests still desire them and are willing to pay for them. The value of these attributes and features may also vary depending on the season, guest preferences, or purpose of stay. For example, why would someone pay extra for a balcony during a cold season unless they smoke?

Unfortunately, the simplification of room inventory and the practices of Online Travel Agencies (OTAs) have made hotels highly comparable, limiting their differentiation and leading to them being seen as commodities. Without strong brand recognition, consumers rely on national star qualifications and customer reviews as the only quality assurance before booking a hotel. Consequently, hotels often find themselves dependent on third-party distribution (OTA's) because they fail to differentiate their own retail experience and customer journey.

A SOLUTION TO AN INDUSTRY PROBLEM

GauVendi is transforming the sales, pricing, and marketing of stay experiences with a groundbreaking retail philosophy and cutting-edge proprietary technology. Our aim is to empower hotels with genuine personalization and differentiation through an innovative Purchase Experience Moment, backed by Artificial Intelligence.

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We enhance retailing data to enable hotels to effectively sell room attributes, features, and experiences through their own distribution channels. This approach ensures that the booking process becomes a distinct and unique experience tailored to each property. At the same time, hotels can still offer traditional room types on third-party distribution channels, maintaining a balanced approach to their sales strategy.