Empowering the hospitality industry to digitalize uniqueness and revolutionize the way they sell – resulting in greater satisfaction for guests and better results for hoteliers.
We know that hotel rooms have different attributes and features which are not being sold online as these are clustered in the same room categories or not displayed at all. Inventory and pricing management practices have been dominated by legacy systems in the hospitality sector for decades and practices have never been challenged. This is limiting hotels and tourist destinations to offer personalized stay options online despite new solutions coming on the market but failing to connect to other systems without open APIs.We believe that without changing the way how hotels codify and manage their room inventory, real personalization or solving described industry challenges cannot be resolved. Through our approach, hotels can differentiate their retail experience to be non-comparable to third party distribution platforms. We make the uniqueness of the independent hotels scalable, have a truly different offering exclusively - finally a reason for bookers to become loyal and book hotels directly through their website!
IDLE ROOM ASSETS & COMMODITIZATION
Hotels often have plenty of idle room assets and features which remain hidden during the booking process but which guests still desire and are often willing to pay for. Room attributes and features may also vary in value subject to season, guest preferences or purpose of stay. Why would you pay extra for a balcony during a cold season unless they smoke?
The simplification of room inventory as well as OTA practices made hotels very comparable, limiting hotel differentiation and are a key reason why hotels are often being seen as a commodity. In the absence of a strong brand recognition, national star qualifications and customer reviews are the only quality assurance consumers can relate to, prior booking a hotel. As a result of this development, hotels are often dependent on third party distribution (OTA’s) in absence of failing to differentiate their own retail experience and customer journey.
A SOLUTION TO AN INDUSTRY PROBLEM
GauVendi is revolutionizing the way stay experiences are being sold, priced and marketed through a new retail philosophy and proprietary technology empowering real personalization and differentiation through a novel Purchase Experience Moment supported through Artificial Intelligence.
We enrich the data for retailing, so hotels can sell room attributes, features and experiences through their own distribution channels, making the booking process unique to their property, whilst also continue to sell classical room types on third party distribution channels.